Comments and Feedback form questions  answered
 "I feel lucky to have had Paul allocated to me, especially  as the end of what has been a very challenging week.
 I feel empowered and able as a mother and more  relaxed.
 The world and this hospital could greatly benefit from  more midwives like Paul.
 How ironic that the best breastfeeding 'coaching' and the  best i have felt so far was as a result of the approach of a male - who can not  know what it feels like to breast feed"
 Thank you Paul you made the world of difference to  us.
 One - MW involve you in  care?
 "Everything was discussed and all options were  presented to me clearly
 Two - Were your decisions respected by the  MW
 "I felt fully supported empowered, respected and  cared for."
 Three - MW easy to talk  to?
 "I felt very relaxed and safe in Paul's  company."
 Four - was the mw sensitive to your cultural  needs and those of our husband?
 "It was great to have an approach that was about us  as a famil.  instead of my husband only being here to help clean and pick things  up for me.  i've seen a huge change in his confidence even just in how he holds  our baby.  Paul also gave good feedback."
 Five - Were you satisfied with the range of  information the mw gave you to make decisions about yr  care?
 "The most informed I have been all week, all very  simply explained too."
 Six - Were you satisfied with the way the mw  listened and responded to your questions and concerns, and those of your  husband?
 "I felt Paul listened to me as a person as well as a  new mother.  He also listened to what I didn't say."
 Seven - Were you satisfied with any referrals  the mw suggested?
 Paul enquired on my behalf when suitable and  provided me wiht options.  Very happy about this approach.
 Eight - Were you satisfied with the way the mw  worked with other mw's etc?
 "Paul appears to have a great communication  style."
 Nine - Were you satisfied with the support and  information the midwife gave you about breastfeeding and mothering your newborn  baby?
 "The Best!! He has made the world of difference to  how I view myself and my ability to breastfeed.  In addition he made this about  our family, involving my husband.  I feel positive now about my  ability."
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 Comments by the mw - Paul
 Woman in was seen as difficult by other staff, the  handover was about problems with BF
 the other MW on with me made a positive statement of  Intent (Julie)
 "We will normalize the BF today!"
 My initial greeting was met with relief by the woman, as  i recognised her baby's trauma (very squashed asymmetrical head) there were lots  of BF gadgets in the room incl nipple shields; syringes, lactaid etc none or  which were now required as the breasts were full and soft, with easy flow of  good milk and baby was not difficult, tho a little impatient, she was able to  suck well, and open her mouth for a good fix, and was re-fixed whenever she  reduced her mouth or moved to the nipple.
 The woman phoned her partner (a Calm Dutch man Johan)  stating her positive experience and expectations again making it happen through  positive intent.